This Privacy Policy explains how **NativFresh** (“we”, “us”, or “our”) collects, uses, and safeguards the information you provide when you use our website ([https://www.nativfresh.com](https://www.nativfresh.com)) or the NativFresh mobile application (the “Service”).

We are committed to protecting your privacy. Any personal information you share with us will only be used in accordance with this Privacy Policy. By using our Service, you agree to the terms described here.

NativFresh may update this policy periodically. We encourage you to review this page from time to time to ensure that you are comfortable with any changes.

We do not share your information with anyone except as outlined in this Privacy Policy.

Information We Collect

When you use our Service, we may collect the following personal details:

* Name
* Contact details (including email address and phone number)
* Postal address
* Demographic information such as preferences and interests
* Other information relevant to surveys, promotions, or offers

We collect this information to:

* Maintain internal records
* Improve our products and services
* Share updates, offers, or promotions via the email address you provide
* Contact you for feedback or market research (via email, phone, or mail)
* Personalize your website and app experience

Usage Data

When you visit our website or app, we may collect technical data (“Record Data”), such as:

* IP address
* Browser type and version
* Pages you visit, time/date of visit, and time spent
* Mobile device type, operating system, and browser
* Unique device ID and other statistics

We may also use third-party analytics tools (e.g., Google Analytics) to understand usage patterns and improve our Service.

Cookies

We use cookies to enhance your browsing experience. Cookies help us analyze web traffic, remember preferences, and tailor the Service to your needs.

You can choose to disable cookies in your browser settings. Please note that some features of our Service may not function properly without cookies.

Links to Other Websites

Our Service may contain links to external websites. Once you leave our platform, we are not responsible for how those sites handle your data. We encourage you to review their privacy policies separately.

Managing Your Personal Information

You can choose to restrict or opt out of communications from us at any time by:

* Clicking the unsubscribe option in our emails
* Writing to us at **[support@nativfresh.com](mailto:support@nativfresh.com)**

If you believe any information we hold about you is inaccurate or incomplete, please contact us and we will correct it promptly.

Service Providers

We may engage third-party vendors to help us operate our Service. These providers have access to your information only for the purpose of carrying out tasks on our behalf, and they are required not to use it for any other reason.

Promotions and Offers

From time to time, NativFresh may provide special offers, discounts, or run competitions. The terms of such offers will apply in addition to this Privacy Policy. We may vary or withdraw promotions without prior notice.

Compliance with Law

We may disclose your personal information if required to do so by law, or to comply with legal processes, law enforcement requests, or to protect the integrity and security of our Service.

Business Transfers

In the event of a merger, acquisition, or sale of assets involving NativFresh, your information may be transferred to the new entity. We will notify you before this occurs and provide the updated Privacy Policy.

Security

We take data security seriously and use appropriate technical, electronic, and managerial measures to protect your information from unauthorized access or disclosure.

Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided personal data, please contact us so we can remove it.

Disclaimer

The information on our website and app is provided for general purposes only. While we strive to keep information accurate and up to date, NativFresh makes no warranties about completeness, reliability, or suitability. Any reliance on such information is at your own risk.

We are not liable for any loss or damage, including data loss or service interruptions, arising from the use of our website or app.

Payment Authorization Clause

As a merchant, NativFresh is not liable for any transaction failure due to a declined authorization, including when a cardholder exceeds the preset limit agreed upon with our acquiring bank.

Contact Us

If you have any questions about this Privacy Policy, please reach out to us at:

📧 customercare@nativfresh.com
📞 +91 93927 9477